About the Position
We are looking for a motivated, organized, and customer-focused individual to join our team as an Inside Sales & Customer Service Representative. This is an excellent opportunity for someone who wants to start or develop a career in sales. You will initially focus on customer service, order support, and learning our products, systems, and customers. With training and experience, you will gradually take on more sales responsibilities, including developing new accounts, building customer relationships, and identifying business opportunities.
No prior sales experience is required. We are willing to train the right candidate who has a positive attitude, strong communication skills, and a desire to learn and grow.
Key Responsibilities
Customer Service & Order Support
- Respond to customer inquiries by phone and email in a professional and timely manner.
- Assist customers with product information, pricing, availability, orders, and general questions.
- Process customer orders and follow up on order status and outstanding requests.
- Coordinate with sales, customer service, warehouse, and other internal teams to support smooth order processing and fulfillment.
- Develop product knowledge and understand customer needs.
Inside Sales & Business Development
- Assist with sales activities and customer account management.
- Contact prospective retail, distribution, and commercial customers to introduce Barska products.
- Build and maintain relationships with existing customers and prospective buyers.
- Follow up on sales leads, quotations, and business opportunities.
- Present product information, promotions, and sales programs to customers.
- Help identify new customers, market opportunities, and potential areas for business growth.
- Prepare sales updates and reports as needed.
Learning & Career Development
- Learn Barska's products, internal systems, customer base, and sales processes through on-the-job training.
- Gradually assume greater responsibility for customer accounts and sales activities.
- Develop the skills needed to manage customer relationships and grow sales independently.
Qualifications
- Bachelor's degree required.
- Strong verbal and written communication skills.
- Positive attitude, willingness to learn, and a strong sense of responsibility.
- Organized, detail-oriented, and able to manage multiple tasks.
- Comfortable communicating with customers by phone and email.
- Basic computer skills, including Microsoft Excel and Outlook.
- Interest in sales, customer relationships, and business development.
- Previous customer service, sales, or office experience is a plus, but not required.
No Sales Experience? That's OK!
You do not need to be an experienced salesperson to succeed in this role. We provide training on our products, systems, customers, and sales processes.
We are looking for someone who is eager to learn, willing to take initiative, and interested in developing a career with us. As you gain experience and product knowledge, you will have the opportunity to take on greater sales responsibilities and contribute directly to the growth of the business.
If you are motivated, enjoy working with people, and want to build a career in sales, we encourage you to apply.
Resume to eugene.tseng@barska.com
